Your input is important to us. Please provide your valuable feedback. Here are some testimonials from our clients:
Marshall at Total Floors was extremely helpful with our kitchen remodel. He had a great deal of patience and guided us through the steps to create our design and look. Total Floors has an outstanding number of selections.
Date of Posting: 20 February 2018
Posted By: Neal Davidson
During the 5 years we have been dealing with Total Floors of Denver, their commitment to customer service has been admirable. If something is not right, they will go the extra mile to get it back on track. They have been very responsive to our needs, & their prices are very fair. We have worked with Amanda & she has always been on the ball & willing to put forth the extra efforts to get our projects needs met in a timely fashion. Its great to find real customer service in these days where it is a rarity !
Date of Posting: 27 April 2017
Posted By: stephen
Maintenance Manager, Aurora Colorado
We had to install a new carpet on our stair. Since my husband is chemically sensitive, we wanted to buy 100% wool carpet with natural backing. Jim Dorrough was helping me to choose the right carpet and underlay for us. He was replying my email very kindly whenever I have questions. I got estimates for the same carpet from the different companies as well and I was surprised with the price of Total Floors. Their price is unbeatable!! Also, Jim recommended a carpet installer, Floyd Rice. He was such a great man. He even asked less money than his estimate for the installation since installation went smooth and faster than he thought.
I would recommend Total Floors whoever need carpets. You will get the best price and service.
Date of Posting: 25 April 2017
Posted By: Eunah Lee
I can’t say enough about how wonderful it was to work with Tonya Devlin at Total Floors and Dale Ellington at Colorado Custom Carpet, Inc. We purchased the engineered hardwood floors from Tonya and Colorado Custom Carpets did the installation. We are a retired couple who purchased a condo in Denver to be closer to our grandchildren. We live in Chicago and were not in Denver while the work was being completed. We have heard many stories about shoddy construction, missed target dates, lack of communication, and cost overruns with the homeowners saying “never again”. Our experience was just the opposite. We received frequent updates and photos as construction progressed. Either Tonya, Dale or his daughter Nikki were always available via phone and the crews that completed the work left the premises spotless. There is one issue that stands out to me. When we arrived back in Denver we found that a small piece of molding at the back of a closet had not been installed. It certainly was not noticeable and we were not in any hurry for them to complete the work. I called and spoke to Nikki. The next day our doorbell rang and a very personable, polite worker by the name of Chuy arrived to complete the work and inspect the rest of the condo to make sure that all was perfect. I think this issue speaks well of who we were fortunate enough find and hire to perform the work. It was a wonderful exciting experience for us. I would not hesitate to recommend them.
Review By: Ron Scheff (email@example.com) - Zip Code: 60035
Date of Posting: 20 May 2016
Posted By: Ron Scheff
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